Transfer and Refund Policy
Transfers or refunds will be issued upon written request through the first day of the activity and prior to the second meeting, minus a $5 administrative fee. A refund or transfer cannot be granted if by doing so results in below minimum registration causing cancellation of that activity. A refund or transfer cannot be granted if the request is submitted after a Program Registration Deadline. Memberships to the Oakwood Community Center, Health Center and Gardner Pool are not refundable or transferable.
Transfers* or refunds** will be issued upon completing a “Request for Refund/Transfer” form prior to the second meeting of any activity. Sorry, no transfers or refunds will be made after that time. A full refund will be issued if the activity is cancelled by the OCC due to low enrollment.
*Transfers may be made to any activity published in the current quarterly brochure; a $5 administrative fee is charged at the time the transfer is made.
**Refunds will follow the Finance Department’s payment schedule which may take up to 21 days. There will be no cash refunds and a $5 administrative fee will be charged.
All prices in this brochure are believed to be correct. However, if a typographical error occurs, the price listed at the OCC Business Office prevails.
To download a pdf of of our Request for Refund/Transfer form use the link below:
REQUEST FOR REFUND/TRANSFER